Q: How long does shipping take?
A: Most orders arrive within 7–14 days. You will receive tracking information as soon as your order ships, so you can track your cervical pillow every step of the way.
Q: Is delivery free?
A: Yes, we offer free shipping on all orders, with no minimum required. Enjoy your cervical pillow without worrying about extra fees!
Q: What happens if my delivery is delayed?
A: If your order is delayed, we’ll send you a £1.00 coupon as a thank-you for your patience. We know your time matters, and we’re committed to making your experience as smooth as possible.
Q: What are my delivery options?
A: We use the e-packet shipping method, ensuring your order is delivered quickly and safely. Plus, we store inventory across multiple global warehouses, so we can deliver efficiently to the UK and beyond.
Q: Which countries do you deliver to?
A: We currently ship worldwide, except for the following countries:
North Korea
Cuba
Iran
Sudan
Syria
Q: How long does delivery take to the UK?
A: For UK orders, delivery typically takes 20–35 business days. We strive to get your cervical pillow to you as quickly as possible, but please be aware that delivery times can vary depending on your location.